I’d like to talk to you about a profound quality that we all have: the innate tenderness of our own heart, or tsewa in Tibetan. When it is warm with tenderness and affection toward others, our own heart can give us the most pure and profound happiness that exists and enable us to radiate that happiness to others. That happiness is right here within us. It is not something on the outside for which we need to search and strive. We don’t need to get several university degrees, work hard, and save up a lot of money to buy it. We don’t need special opportunities or amazing luck. We only need this heart, which is right here within us, accessible at all times.

This may sound too simple—even simplistic. If happiness is so accessible, then why are so many of us unhappy? And if we do experience periods of happiness, why is our happiness so unreliable and difficult to maintain? The reason is that although this joyous, warm heart is part of our nature, most of the time its glow is hidden from us.

“Training in Tenderness”

Watch Dzigar Kongtrul Rinpoche’s online Dharma Talk series here.

One of the most common impediments to tsewa is holding a grudge. If someone has caused you pain, it’s challenging to keep your heart open to that person. Even worse, a grudge against one person or a few people can turn into a much bigger form of resentment, such as prejudice toward an entire group of people or animosity toward the entire human race. It’s not uncommon for a few experiences of being hurt to block all flow of tenderness from a person’s inherently warm heart.

If you shut down your heart because of past injuries, life becomes a painful ordeal. Even if you hold a grudge against just one person, anytime you think of them or recall the time you were hurt, you will suffer. Since you have no control over when these thoughts will arise in your mind, you will always be susceptible to sudden pain. And if you resent many people, whole groups of people, or humanity at large, you will be that much more susceptible. There is no peace in such an existence, no matter how good your life may look from the outside.

To let go of our grudges, we must understand that we are not stuck with them. We have two choices. The habitual option is to keep holding on—to keep depriving ourselves of the oxygen of tsewa. The other way is to make whatever effort it takes to let go and thereby restore the naturally exuberant flow of love to our heart. We may believe we’re protecting our heart by shutting it down, but that is a confused way of thinking. Trying to protect ourselves in this way ends up being what harms us the most. There is a classic analogy: If an arrow wounds you, you can blame the one who shot the arrow for your injury. But if you then take that arrow and grind it deeper and deeper into your wound, that is your own doing.

The past is important, but not as important as the present and the future. The past has already been lived. It doesn’t have to be relived. To sacrifice the present and the future by reliving past injuries is not the way of the sages. When we find ourselves caught in a grudge, we should notice how we are perpetuating the past. Something has happened, and we have put together a whole story around it that we repeat to ourselves over and over like a broken record. And we tend to be so stubborn about these stories: “This is what happened, and there’s no other way of looking at it.” In this way, we continue to grind the arrow into the wound. Our mind and heart are frozen around this issue. How can we breathe our oxygen of tsewa in such a state?

The past has already been lived. It doesn’t have to be relived.

Closing our heart because of a grudge doesn’t harm only ourselves. Our negativity affects the people around us, such as our family and friends and those who depend on us. It makes it harder for them to be close to us, to feel relaxed in our presence. Though we may not act out with physical and mental abuse, our internal unhappy state distresses others, especially our children, who can perceive us in a less conceptual, more energetic way. On the other hand, overcoming our resentments and fully reclaiming our innate tsewa—our birthright to feel love and tenderness toward all—brings tremendous benefit to others. In the present, those around us feel our warmth, which in turn induces their own tsewa to flow. And in the long term, our tender heart is the seed of realizing our full potential to benefit others by attaining enlightenment.

Related: May All Beings Be Happy

Some grudges are easy to overcome, but with others, it may seem almost impossible to let go. Perhaps someone has let us down again and again. Perhaps someone we were kind to has hurt us badly. Perhaps someone has been cruel to us and shown no remorse. But whoever these individuals are and whatever they did, we have to keep in mind the bigger picture of what’s at stake: our wish-fulfilling jewel of tsewa. Sometimes it takes a lot of work to overcome resentment, but we are capable of doing that work as long as we are motivated. And we will be motivated as long as we understand there’s no good alternative.

Keeping your heart closed toward others who have hurt you is the natural result of perpetuating your negative story lines. It can seem like a satisfying way of repaying the injury. Perhaps unconsciously, you are thinking, “This person did this to me, so I’m going to get him back by maintaining a cold grudge in my heart.” Maybe your negative thoughts will make your enemy suffer. Maybe he will even come to you and beg for forgiveness on his knees! But even if your “best-case scenario” miraculously occurs, will it restore the mental and emotional balance you’ve lost while depriving yourself of tsewa? Will it bring you the peace and joy you long for every moment of your existence? Or will you have just caused yourself a lot of extra suffering that continues to disturb you like a hangover? And if the improbable desired outcome of your story never happens, how long are you willing to keep grinding the arrow into your wound?

glowing heart; buddhist teachings on tsewa

These are questions you must ask yourself in your darkest hour, sincerely and objectively. Being objective will require you to step aside from your emotions and prejudices and look at the bigger picture. If you have observed the glories of the tender heart in your own experience, how does the possibility of fulfilling your story line compare? How does it compare to watering the seed of tsewa and watching it grow and grow until you realize your potential to become a buddha? Would you really prefer to collapse into your small, contracted self and its relatively minor concerns? Would you like that to be the dominant habit of your mind and heart?

If we ask ourselves these questions, we will inevitably conclude that keeping our heart closed is an unproductive way of working with our stories. A more intelligent way is to put the story in a bigger context. What is the one fact about every sentient being that never changes? It is our constant wish to be happy and free from suffering. The infinite differences in how we appear and how we behave are all temporary because they come from temporary conditions. Almost all of these conditions are beyond our control. They are based on other temporary conditions, which are based on more conditions, and so on. But underneath this limitless display of interdependence, we are all the same. No one is permanently one way or another—good or bad, right or wrong, for us or against us. When we hold a grudge, however, we see everything through the lens of that resentment. We see other beings, who are equal to us at the core, as intrinsically selfish, inconsiderate, or just plain bad. They can even appear to us as permanent enemies.

Right now we may be having a lot of turmoil around one particular person. If so, we should ask ourselves, “Has it always been this way with them? If not, then what has changed? Have they really changed at the core? Or is it that temporary conditions have changed? Will it always be this way in the future, or does that also depend on temporary conditions?”

vertical red glowing line; buddhist teachings on tsewa

We will quickly realize that people and our relationships with them are always changing. There is no malevolent, unchanging person who has always been and will always be against us. So if the conditions are responsible for what has gone wrong, does it make sense to hold on to blame? The object of our grudge is, in fact, quite innocent, like a child. He or she only wants to be happy and free from suffering but unfortunately sabotages these desires out of ignorance. If we were under the same conditions, we would be acting in the same confused way. In fact, we ourselves, though we may be well educated in the dharma, also can’t help harming others from time to time because of our own conditions. No sentient being is exempt from wrongdoing. But no one is intrinsically bad either. This is how we can understand things when we’re not blinded by our resentment.

If our aim is enlightenment—or at least some form of spiritual growth—then any time we are hurt, we can view it as an opportunity. Now we have a chance to look at things in a different way, which is based on wisdom. We can choose not to see the story with ourselves in the role of intrinsic victim and the other person in the role of intrinsic culprit. Both of us have the wish-fulfilling jewel of the tender heart, which gives us the potential to attain the ultimate state of happiness. But both of us, perhaps to different degrees, have let our jewel go to waste because of our ignorance. Either we haven’t recognized our tsewa, we haven’t appreciated it, or we’ve failed to take advantage of it because we continually get swept away by our habits. So far, our impediments have gotten the best of us. That is why we keep hurting one another. But now that we’ve encountered the Buddha’s wisdom and skillful means, we can finally learn to open our heart to all, including those who have hurt us in this life. As we gain confidence in the power of our tsewa, we can even hold a special place in our heart for the former objects of our grudges. We can be grateful that they have helped to open our eyes to the cyclic nature of suffering and motivated us to expand our mind and try a different approach. And if they are continuing to hurt others out of the suffering of a closed heart, we can feel compassion for them. In this way, the pain we have gone through can be transformed from an impediment into a warm rain that nourishes our precious seed of tsewa.

Love is never the culprit. An open heart only provides joy, never suffering.

Another self-destructive story we may tell ourselves when we’ve been hurt is that our open heart itself was the cause of our suffering. This is a common scenario in romantic love, for example. In the beginning, our love is so innocent and trusting, but when things don’t work out the way we had hoped, we can become bitter and jaded about love itself. We can blame love for our hurt and then have a hard time opening our heart toward others. But love is never the culprit. An open heart only provides joy, never suffering. If a few experiences of being disappointed make us give up on love altogether, our world will become dark and gloomy, even if everything else in our life works out the way we want. Therefore, to avoid this outcome, we have to investigate what has really happened, setting our story lines aside as much as possible. We need to look at cause and effect objectively, until we are able to blame whatever deserves blame—whether it’s our unreasonable attachments, our expectations, or our lack of wisdom and skillful means. When we use our mind to prove love not guilty in this way, then our heart will once again be free to love—from one person, to many people, and eventually to all sentient beings.

A similar descent into jadedness can happen with children as they grow up. Young children who are brought up in good circumstances feel a lot of love for their parents, for the world, for their games and activities, and so on. They maintain this innocent openness until they get older and meet the complex reality of the world. Then the innocent phase comes to an end, and they are faced with a challenge. At this point, they need to develop wisdom to keep that warm feeling flowing in the heart. Otherwise, they may interpret their loss of innocence as evidence that they have awakened from some kind of self-delusion: “Now it is time to wake up and accept the grim facts of life, the harsh reality of the world,” they may think. With such thoughts, it is natural for them to feel foolish about their naiveté and gullibility, and they may blame their disappointment on their openness of heart. The world is indeed full of harsh realities, but that is no justification for shutting down into our small, bitter self. On the contrary, the painful nature of samsara is the most important reason for us to find ways to keep our hearts continually warm with tsewa.

To reopen our heart after a deep hurt or a painful disillusionment can take a long time, even if we understand how necessary it is to do so. Even when we apply the effective methods of the dharma, such as those mentioned earlier, we may find that our thoughts still return to whatever self-destructive story we were telling ourselves. Because we have given a lot of energy to perpetuating these stories, there will still be momentum for them to keep resurfacing and occasionally carry us away. We have to be patient with this process. In our mind, thoughts are continually arising and dissolving, arising and dissolving. The thoughts that make up the story behind our injured heart are no different. But if we just give these thoughts space to arise and dissolve, they will eventually wear themselves out. The story will lose its feeling of reality and it will no longer be able to convince us. The key here is to focus on our tender heart and not pay so much attention to the story. If we do so, our tsewa eventually will overcome our confused and limited way of looking at things. We will have more confidence in tsewa and thus more confidence in ourselves. This confidence will be invaluable in carrying us forward along our spiritual journey.

glowing red hearts; buddhist teachings on tsewa

Although they may take a long time to let go of completely, the most painful forms of grudge or disappointment can be the easiest for us to make progress with. The acute pain they cause gives us a lot of incentive to work with them. But in addition to these more blatant hurts, we can hold on to other forms of resentment that also block the flow of tsewa from our heart.

One of the most common causes of resentment is when we feel our love and tenderness are not reciprocated. It’s as if our tsewa comes with an implied condition—we can continue to keep our heart open only if the other party meets this expectation. This is not to say that reciprocation isn’t important. Gratitude, appreciation, and the willingness to reciprocate are signs of good character. Those who are strong in these qualities are well respected, and deservedly so. Also, mutual reciprocation gives people a greater sense of solidarity with each other.

But none of this should make reciprocation a condition for our expressing tsewa. Parents are able to love their young children, even before good character has formed. If parents always needed reciprocation, they couldn’t even begin parenthood. After all, babies do not reciprocate. We hope that our children will eventually become mature enough to know the value of gratitude and become worthy of our respect in this way. But until then, we never even think of making reciprocation a requirement.

When it comes to expressing our tender heart, we should try to have the same openness and tolerance that parents have with small children. This openness is based on appreciating tsewa as the source of all happiness, including our own. As the great sage Shantideva said, “If you make yourself a delicious meal, will you expect gratitude from yourself?” If you apply your power of discernment to your experience, you will see how tsewa is its own reward and how keeping your heart filled with tenderness is itself the greatest joy. If others respond well to your warmth, that is a bonus, but the continued flow of your tsewa shouldn’t be based on the response.

If we can’t recognize the joy in tsewa, it’s easy for us to get confused about why we are keeping our heart open. Are we doing it because we want to be good, because we’re “supposed to be” loving and compassionate? Are we doing it because of our ideas about karma, or because we’ve made some kind of commitment or vow? Are we doing it in response to some kind of pressure? If any of these become our primary motivation for expressing tsewa, then we may well overlook how joyful it is to have a tender heart. Our love will be based on concepts, not on our deep, heartfelt connection to the source of everything positive in the world.

Sometimes we don’t open our heart to others because we feel they are unworthy of our tender feelings. We are full of love and warmth, we think, but not everyone deserves our tsewa. Some people aren’t pure enough vessels to merit our outpouring of love and affection. They lack this or that qualification. If we are not careful, our critical mind will come up with a long list of requirements. Then our tsewa, which has the potential to flow limitlessly, will be walled in by our biases. That is not intelligence; it is ignorance. When we let the natural expression of our tender heart be handcuffed to a set of qualifications, we are putting our small, confused self in charge. We are forgetting that all beings are equally in need of tsewa because all beings—ourselves included—are constantly longing to be happy and free from suffering.

glowing half heart; buddhist teachings on tsewa

We are also forgetting the equality of all beings when we allow prejudices to tighten our heart. We may block our tsewa because of religion, gender, nationality, cultural differences, political differences, race, species, and so on. These prejudices can be very subtle, manifesting as a slight contraction or a feeling of indifference. They may not stand out as anything worth noticing, much less remedying. But these subtle blockages hinder our tsewa, and thus hinder our own happiness and our path to enlightenment. Therefore, we need to apply continual mindfulness and vigilant introspection to make sure we don’t come under the sway of any form of prejudice.

We need to be wary of closing our heart not only with people we know or encounter, but even with those we have never met or seen in person. It seems natural to withhold tsewa from a corrupt politician or ruthless war criminal that we read about in the news. But by doing so, we reverse our progress toward realizing the full capacity of our tender heart. Even if all our friends, or all of society, supports our closing down toward certain “evil” people, we have to put things in proper perspective, remembering the law of karma and choosing to have a bigger view of things. Otherwise, we won’t be able to arouse genuine bodhicitta, the aspiration to attain enlightenment for the benefit of all beings without exception.

Related: What We’ve Been All Along

The great Tibetan teacher Dromtonpa was once circumambulating a temple with a few of his disciples. Circumambulation is a traditional practice of showing respect to an object of veneration. At the outer edge of the circumambulation path, a stray dog was lying on the ground. Instead of walking down the middle of the path, Dromtonpa purposely went around the dog so as to include it in the circle of veneration. When one of his disciples asked him why he was paying such respect to a stray dog, Dromtonpa said, “I’m not paying respect to a dog. I’m paying respect to a being whose nature is enlightened.” This is how a sage sees other beings. However they may temporarily appear or behave, all sentient beings have the seed of enlightenment in their tender heart. Their innate tsewa may be thickly obscured, but it is still there. If we look at things from a wider perspective, we will know that there is something to venerate in everyone.

Our biases can come up not only in giving tsewa, but in receiving it as well. Sometimes we only want to receive tenderness and support from special people, an exclusive group that is worthy of giving that to us. But we are not like flowers that can only blossom if they receive rays of light from the sun. That is too limited a view. We can blossom by receiving tsewa from anyone, from the highest to the lowest. If we are too picky about whom we receive warmth from, then we may even lose the affection of those we do admit to our heart. For it will become harder and harder for the latter to meet our standards and expectations.

Sometimes we turn away from others’ tsewa because we are suspicious. Why is this person being so nice to me? What’s behind his friendly expressions? This person doesn’t even know me. What could he want? Is he planning to take advantage of me? So much paranoia can manifest when someone spontaneously and genuinely tries to be friendly with us. Of course, people can have ulterior motives, but 99 percent of the time, they are simply expressing the natural human desire to connect with one another. Why turn that into something else, something from which we need to protect ourselves?

If we let the 1 percent spoil the other 99 percent, we are letting our suspiciousness color all our relations. On one hand, we always long for love in our lives. We know we can’t be happy if we isolate ourselves. But on the other hand, we feel that we’re taking a big risk by opening up to receive tsewa. We have to recognize that this risk—which is usually tiny—is a risk well worth taking. What do we think we have to lose? Whatever it could be, that loss is nothing compared to the pain of keeping our heart closed in fear and paranoia.

At other times, we may feel that we just don’t deserve love. Somehow we’re fake, and when our true colors are exposed, we’ll be rejected. Inside we may feel shaky and weak. In this state, it’s very hard to open up to receiving warmth from anybody. This is when we have to remember that no one is undeserving. We are no worse than the dog that Dromtonpa circumambulated. We are also no better—everyone has the same precious tsewa. There is nothing fake about what lies at the core of all our hearts. We may have a lot of negative habits and shameful thoughts, but they are not our true colors.

As you remove impediments to giving and receiving tsewa, your mind and your life will be transformed. As you let go of small-minded stories and biases, you will be more and more amazed at how much warmth there is in this world. You will find so many beings to whom you can reach out and so many who can touch you as well. Wherever you stay or go, you will be able to make a difference in many others’ lives, and many others will be able to make a difference in your life. When you orient yourself to tsewa, what you can give and receive is boundless.

Adapted from Training in Tenderness: Buddhist Teachings on Tsewa, the Radical Openness of Heart That Can Change the World, by Dzigar Kongtrul © 2018. Reprinted with permission of Shambhala Publications. To purchase Dzigar Kongtrul Rinpoche’s book with a 30% off discount, visit Shambhala Publications’ website and enter the coupon code TENDER30 before checking out. 

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